Here For You While Recovering From Hurricane Helene

For those of you affected by Hurricane Helene, we hope you and your loved ones are safe.

Hurricane Helene continues to impact South Carolina. We are taking steps to ensure your health care coverage needs are continuous and flexible. Here are some important updates for members:

  • BlueChoice® HealthPlan has approved a one-time emergency refill on prescription drug medications. You can get a 30-day supply of medication by visiting an in-network pharmacy. To find an in-network pharmacy, visit the Find Care page.
  • Blue CareOnDemand℠ Powered by MDLIVE® virtual doctor visits are available to you and your covered dependents 24/7. Log in to your My Health Toolkit® account to register and schedule a visit.
    From October 3 - January 31, 2025, you are eligible for a free visit. When you see the payment options, enter the promo code HurricaneWildFiresUC for one free urgent care visit or HurricaneWildFiresBH for one free behavioral health visit.

Our customer service area is ready and available should you have any questions. Just look for the number on the back of you member ID card. For emergency medical issues, please dial 9-1-1.

On behalf of all BlueChoice employees, we wish everyone in the affected areas a fast and safe recovery.

MDLIVE is an independent company that provides a telehealth platform on behalf of BlueChoice. Copyright © 2024 MDLIVE Inc. The cost of Blue CareOnDemand visits varies by visit type and provider selected and is subject to plan benefits.